for Programs

Terms & Conditions


You accept all terms and conditions in choosing to purchase and follow any CindaFit Nutrition program and Coaching Challenge.


You must be over the age of 18 years to participate in a program.  

You must consult your doctor before beginning ANY nutritional program. All clients must take responsibility for themselves, ensuring they have seen a doctor for medical clearance before commencing CindaFit nutrition plans. Suppose you are in poor health or have a pre-existing mental or physical condition you are selecting to participate with these risks. In that case, you are doing so of your own free will and voluntarily assuming all risks associated.

CindaFit team are not medical doctors. Whether it be on the website, on or in coaching emails, consults or programs, their recommendation is not developed as a substitute for medical advice.

CindaFit will make every effort to improve the client’s health, but the client understands that no guarantee has been made to him or her concerning any particular result or cure of his or her condition(s).

This website’s content is not a substitute for personal, professional or medical diagnosis. The information contained within is not intended to deliver specific physical or mental health guidance for any individual.

You are using CindaFit plans and program’s and coaching at your own risk and CindaFit is not responsible for any injuries or health problems you may experience.


Screening questions provided by CindaFit questionnaire and survey consults are designed as a preference questionnaire for your program design.


All payments must be complete before any CindaFit online purchases can be sent out.

No refunds can be given after purchase, on Recipe E-Books, or online coaching services.

It is agreed by starting a program that the client is paying CindaFit for ongoing nutritional advice based on experience and her team putting nutritional strategies into practice for your everyday life.


Clients who purchase online coaching programs must follow the schedule of the services and check-ins outlined for the coaching program when emails are returned.  CindaFit is not responsible for the client not returning forms per week. This is the only way CindaFit can tweak and change your program to help you reach your weight loss goals. 


All personalized meal plans and dietary recommendations are made based on the information given by the client at the time of sign-up and payment.

Meal plans should not be shared with any other individual either in hard copy or verbally. They are specific to the client and will unlikely meet another person's needs due to the calculations being personalised by height, weight, age, and past diets + daily exercise and eating requests.

By engaging in the services provided by CindaFit, the client acknowledges and agrees to assume the risk of the non-medical nature and limitations of the nutrition counselling.

All clients must understand that by participating in this program, they are responsible for themselves and their daily choices. CindaFit can provide only the tools for your success. Lucinda Porcelli takes no accountability for choices clients make in their personal lives.


Lucinda Porcelli, CindaFit will not disclose the personal information she receives from clients or website visitors. The only exceptions to this are if she gets written permission from the client.

All questions and problems are to be directed to admin support and management directly via email.  These concerns will be answered between the hours 0900am - 1700pm Monday-Friday.

By accepting these services, clients are releasing Lucinda Porcelli, CindaFit of all liabilities or claims of any nature. Clients acknowledge that It is their responsibility to pursue any medical treatment necessary for physical, mental or emotional ailments.


This websites content and all other promotional materials, in addition to all materials given directly to Clients, are copyrighted by Lucinda Porcelli, CindaFit.

Legal action will be taken if this is used, on-created or shared without the CindaFit team written permission.


for Book Purchases

Terms & Conditions


(a) By submitting an order for purchase of a product using the Website's functionality (order) you acknowledge and agree that:

(i) you have the legal capacity and are of sufficient age to enter into a binding contract with us; and

(ii) you are authorised to use the debit or credit card you provide with your order.



(a) We will endeavour to ensure that the products provided will be substantially the same as the products displayed on our website or as otherwise agreed with you in writing before you submit your order. 

(b) Until the price of your products is paid in full, title in those products is retained by us. 



(a) All prices are:

(i) per item (except where indicated);

(ii) in Australian Dollars; and

(iii) subject to change prior to you completing an order without notice



(a) (Delivery Costs) Delivery costs will be added to the cart upon checkout. The prices displayed at checkout are inclusive of delivery to the address chosen by you.

(b) (Delivery Address) Please ensure your delivery address is correct. We will ship the products to the delivery address you provide for your order. 

If you have provided an incorrect address, please let us know as soon as possible. We do not offer refunds if you have provided an incorrect delivery address.

(c) (Tracking) You will receive a tracking number once your order has been packed and provided to a third party courier.

(e) (Delivery Issues) Third-party courier terms apply to the delivery of the products to you. 

Any problems with delivery should be directed to the third-party courier in the first instance. 

We will use reasonable efforts to assist you in ensuring your delivery arrives. 

All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. 

We do not guarantee that your order will be delivered within the times indicated. 

We will not be liable for any loss or damage suffered due to or in connection with late deliveries.



(a) (Cancellation by us) We reserve the right to cancel an order for any reason and will notify you of this as soon as possible. Where payment has already been debited, the full amount will be credited back to your original method of payment.

(b) (Cancellation by you) You may cancel your order up to the time that we confirm your order by email. Once we confirm your order, your order is binding and cannot be changed.



(a) (Change of mind returns) We do not offer change of mind returns. 

(b) (Returns and replacements) We will only provide a full refund of the price paid for the product or replace the product if we determine that:

(i)  a Product you have ordered was not received by you solely due to failure by us;
(ii) a Product provided to you was not substantially the same as the product you ordered as displayed on our website (subject to reasonable variation as a result of screen display, colour and brightness, and image quality); or

(iii) a Product is faulty, in accordance with clause ‎6(c).

(c) (Faulty products) The following process applies to any product you believe to be faulty.

(i) If you believe your product is faulty, please contact us using the details provided on our website with a full description of the fault (including images). 

We reserve the right to further inspection before deeming a product faulty.

(ii) If we determine in our reasonable opinion that the product is not faulty or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer's instructions, or failure to take reasonable care, we will refuse your return request.

(iii) If we determine that the product is faulty, at your choice, you will be credited the total amount paid (including reasonable shipping costs), or the product can be replaced for the same product. 

You must return the faulty product to us if requested (subject to us paying reasonable shipping costs). 

All refunds will be credited back to your original method of payment.

(iv) If you fail to comply with the provisions of this clause 6(c) in respect of a faulty product, we may, in our discretion, issue only a partial refund or no refund in respect of the faulty product.

(d) Nothing in this clause ‎6 is intended to limit or otherwise affect the operation of any manufacturers' warranties which you may be entitled to or to limit the operation of the Australian Consumer Law contained in the Competition and Consumer Act 2010 (Cth).



(a) We retain all intellectual property rights in the design of the products, including the labelling and packaging, or those rights are owned by a third party. 

You must not attempt to copy, reproduce, manufacture or otherwise commercialise the products.

(b) In this clause, "intellectual property rights" means all copyright, trademark, design, patent, trade, business, company and domain names, confidential and other proprietary rights, and any other rights to registration of such rights whether created before or after the date of these terms both in Australia and throughout the world.